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Black Forest Decor has a Five Star Merchant rating on Yahoo Shopping and offers 100% customer satisfaction for all merchandise.
Price Match Guarantee
If you find an identical item priced lower at a different online store, Aspen Lighting will match that price within 5 days after your purchase was made (price match includes shipping, handling & discounts). In order to qualify you must email the competitor's website address and your order number, name, and address to
Price Match Exclusions & Rules:
1. Additional discounts, promotions, and free shipping offers from Aspen Lighting cannot be used on price matched orders.
2. We must be notified before your order is placed or within 5 days after placing your order.
3. Merchandise must be offered by a reputable U.S. company.
4. The items that are price matched must be identical.
5. Proof of the competitor's shipping and handling fees must be provided.
6. We do not price match internet auctions or manufacturer/wholesale prices.
7. We do not price match items that are advertised as closeout, clearance or overstocked.
Aspen Lighting has the right to refuse or cancel orders involving incorrectly posted prices, or price typos, on aspenlighting.com. Aspen Lighting cannot honor orders with prices that are mistakenly listed on its Web site. We apologize in advance for possible errors on our part, and will make all efforts to ensure correct pricing.